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View Full Version : Wonderful Craft Company


Deekay
29th March 2008, 01:07 PM
Just felt I needed to say what a great Craft Company R & R Craft Frames were, I've been using one of their frames for many years to stretch my cross stitch and due to my own stupidity the clips holding the material on have split. I contacted them about whether they were available separately or did I have to buy a complete new frame. They came back very quickly with a price for the replacement clips. I gave them my address and they put them in the post saying I could send the cheque off. They arrived a day later. It's so nice to find a business that puts the customer first.:):):)

jilly
31st March 2008, 03:11 PM
What a great company , it's so nice to hear that good customer service is not a thing of the pass:)

sbroadhurst
1st April 2008, 07:57 AM
they are great frames - also if the clips start to get loose through continued use you can wash them in a dishwasher and they tighten up a bit

Deekay
4th April 2008, 05:07 PM
Thanks for the tip about the dishwasher, I've had loose clips for so long they feel very tight now.:)

qh0971
9th May 2008, 08:08 AM
What a great company ,